PLACING AN ORDER
Select an item from a Department, Sub Department or by using the search tool. When selecting a product from a Sub Department category you will either be able to click on “options” which will take you to the product page or select “buy” that will add the item and quantity you’ve selected directly to your cart.
Products that display “options” will allow you to choose the style, color or size of that specific item. For example most of our Adhesive Windshield Numbers are sold in individual packs of a dozen. For these items you will need to order each individual number ($, 0, 1, 2, etc) by adding each number to your cart and then select “Continue Shopping”. This will take you back to the previous page you were shopping on.
When ready to complete your purchase click on the Proceed to Checkout button in your Cart. Returning customers will be able to sign in using the email address and password originally used to register on our site. New customers will need to register by clicking on the Register button and entering your information. You will then proceed to the Customer Information page. Here you can either select to ship to the billing address, enter a ship to address or for returning customer select an address from your address book.
NOTE:This is the only page you will be able to update or change your cart. If you wish to change your order click on the shopping basket link above the shipping address bar.
Once billing and shipping address information has been entered, continue to the Checkout page. Here you will be able to view your billing and shipping address, view the items in your cart as well as the quantity and price of items. It will also show you the subtotal, tax and allow you to choose your shipping method. UPS ground is our standard method of shipping; however, you may also select UPS Next Day Air, UPS 2 Day Air or UPS 3 Day Select. UPS COD is also available if you choose to pay by check when your order is delivered. Air delivery methods also apply to COD shipments. Please note that shipping charges may vary from those calculated on the web.
From this page you will enter your payment method. At this time we accept Credit Card Payments by Visa, Master Card and American Express. We also ship using COD (Cash/Money Order on Delivery) payments; an additional $12.00 COD fee will be added to the shipping charge. If you choose the COD method of payment, once your order is ready to ship, you will be contacted by phone or email and given the exact amount for your check or money order. If your company has an Open account with E-Z Lettering Service please select the COD option and upon receiving your order it will be updated and a bill will be mailed. COD charges do not apply for Open Accounts.
If you wish to add a Purchase Order Number (PO#) or any additional shipping instructions please do so in the Shipping Instructions box. Please make sure to double check your order and payment method and click the Submit Order button. This will complete your order and take you to the confirmation page.