Please notify E-Z Lettering Service with all changes or cancellations immediately. Because most orders ship the same day they are placed, the customer may be responsible for shipping costs incurred due to a cancellation or change.
Although we make every effort to maintain the prices shown in our web site, E-Z Lettering Service reserves the right to change prices due to an increase in product cost.
If an order is received damaged, please keep all of the damaged products and the original packaging box with the shipping labels. Call E-Z Lettering Service immediately to file a claim.
Your satisfaction is very important to us at E-Z Lettering Service. If you would like to return merchandise within 30 days of purchase, please call us at 800-422-8442 immediately for return instructions. Unauthorized returns may be refused.
Credit card processing is done via GoDaddy.com secure site. Your information is protected by a secure server, which enables SSL (Secure Socket Layer) encryption to protect sensitive data and transactions.
E-Z Lettering Service does not disclose nor sell your company information to any third party. However, if you do not wish to receive any future E-Z Lettering Service catalogs or mailings, please send us your request or contact Info USA direct at 800-555-5335.